Premium Wool Ensemble – Absolute Comfort & Style

All our items have a regular fit, designed to match standard sizes perfectly. We therefore recommend choosing your usual size for the ideal fit.

Standard Delivery – Free

Estimated delivery time: 6 to 9 business days

Shipping fees: Free on all orders

Parcel tracking included – you will receive a tracking link as soon as your order is shipped.

Standard delivery is the ideal option to enjoy Elizabeth Boutique quality at no additional cost.

2. Express Delivery – 4 to 6 days

Estimated delivery time: 4 to 6 business days

Shipping fees: £2

Priority processing of your order and accelerated shipping.

Tracking and Confirmation

Once your order is confirmed, you will receive a confirmation email.

A second email will be sent to you when your order is shipped, including your tracking number so you can follow your parcel’s journey with complete peace of mind.

1. What payment methods are accepted?

We accept all major payment methods to offer you a smooth, simple, and fully secure shopping experience:

• 
  Bank cards: Visa, Mastercard, Maestro, American Express
  
• 
  Digital wallets: PayPal, Apple Pay, Google Pay
  
• 
  Installment payments (when available)
  
• 
  Prepaid or virtual cards
  

All payments are encrypted and protected by the highest security standards.

2. What are the delivery times?

We offer two delivery options within London:

• 
  Standard Delivery (free): 6 to 9 business days
  
• 
  Express Delivery (£2): 4 to 6 business days
  

You will receive a tracking number via message as soon as your order is shipped, allowing you to track your parcel easily.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation message with a tracking link.

This link allows you to check the status of your parcel at any time.

If you cannot find the message, please check your spam folder or contact our customer service.

4. How do I make a return?

If an item does not suit you, you have 30 days from receipt to return it free of charge.

Simple and quick process:

1. 
   Contact our team
   
2. 
   Provide your order number and the reason for the return
   
3. 
   Receive a prepaid return label
   
4. 
   Drop your parcel at the indicated collection point
   

Once the item is received and inspected, we will issue a full refund to the original payment method or proceed with an exchange—your choice.

5. How can I contact customer service?

Our customer service is available for any assistance you may need.

We operate Monday to Friday, from 9:00 AM to 6:00 PM (business days).

We respond to all requests within an average of 24 business hours.

6. Do you offer special deals?

Yes, Elizabeth Boutique regularly offers exclusive promotions and exceptional discounts on a selection of fashion items and accessories.

Stay updated by checking the ongoing offers directly on our official website.

7. Are my purchases secure?

Absolutely.

All transactions made on our store are protected with SSL encryption and comply with international security standards.

Your personal and payment data remain strictly confidential.

8. Are the products good quality?

Each item is carefully selected to ensure modern design, optimal comfort, and long-lasting quality.

Our goal is to combine style, elegance, and accessibility without compromise.

9. Can I modify or cancel my order?

If your order has not yet been shipped, it can be modified or canceled.

Contact us as soon as possible with your order number.

Once shipped, the order can no longer be changed, but you may still return it within 30 days.

10. Why choose Elizabeth Boutique?

• 
  Elegant and trendy collections
  
• 
  Accessible and transparent prices
  
• 
  Fast and tracked delivery
  
• 
  Attentive and responsive customer service
  
• 
  A safe and enjoyable shopping experience
  

Elizabeth Boutique – Elegance, quality, and confidence in the heart of London.

At Elizabeth Boutique, customer satisfaction is at the heart of our priorities.

Our team is available to assist you with any questions regarding our products, your order, or our services.

Operating Hours

We are available Monday to Friday, from 9:00 AM to 6:00 PM (excluding holidays).

We aim to respond to all inquiries within 24 business hours.

Before Contacting Us

We recommend checking our FAQ page, which answers the most common questions about:

• 
  Delivery times and methods
  
• 
  Returns and exchanges
  
• 
  Payment methods
  
• 
  Refund policy
  

Elizabeth Boutique’s Commitment

We are committed to providing our customers with:

• 
  Personalized support
  
• 
  Clear and precise information
  
• 
  Professional follow-up before and after each purchase
  

Your trust is essential to us, and we strive to ensure a smooth, pleasant, and secure shopping experience.

Elizabeth Boutique – Professional support, always here for you.

Accessible Elegance

Founded with a simple vision: to make high-end fashion accessible to everyone,

Elizabeth Boutique carefully selects each piece to combine style, quality, and originality.

Our teams constantly analyze the latest European trends to offer you clothing and accessories that stand out for their contemporary design and meticulous craftsmanship.

Each collection reflects our commitment: to offer the best of fashion at a fair price.

Our Philosophy

We believe true elegance lies in the details, quality, and confidence.

That’s why we collaborate only with partners known for their expertise and strict manufacturing standards.

At Elizabeth Boutique, you’ll find:

• 
  Carefully selected items, always on trend.
  
• 
  Comfortable and durable fabrics.
  
• 
  Transparent prices, no intermediaries.
  
• 
  A responsive customer service team, ready to assist you at every step.
  

Black Month 2025: The Fashion Event of the Year

In celebration of Black Month, Elizabeth Boutique is offering exclusive discounts of up to 70% on a selection of iconic pieces.

This is a unique opportunity to rediscover the pleasure of elegant shopping, without compromising style or accessibility.

Quantities are limited — each piece is available until stocks run out.

Our Commitment to You

Your trust is at the heart of our approach.

We guarantee:

• 
  Fast and tracked delivery throughout London.
  
• 
  Secure and confidential payment.
  
• 
  A simple and transparent "satisfaction or refund" policy.
  

Elizabeth Boutique – Elegance, quality, and accessibility.